Property Owner Onboarding Form (Information We Need From You) Please complete the onboarding form so we can properly manage your property, communicate with guests, and coordinate cleaning and maintenance. Owner Full Name Co-Owner Name (if applicable) Primary Phone Number Secondary Phone Number Email Address Mailing Address Best way to reach you in urgent situations: Phone Text Email Emergency Contact (if we cannot reach you) Property Address Property Type Single Family Home Condo Apartment Multi-Unit Property Other Number of Units (if applicable) Number of Bedrooms Number of Bathrooms Maximum Guest Capacity Parking Details (Number of spaces, street parking rules, garage availability) Are there any restricted areas that guests cannot access? (example: owner closet, basement storage, garage, attic) WiFi Network Name WiFi Password Smart Lock Brand (Kwikset, Schlage, Yale, etc.) Doorbell Camera Brand (Ring, Nest, etc.) Thermostat System (Nest, Ecobee, standard thermostat) Alarm System (If yes, please provide instructions) Noise Monitoring System (if applicable) Trash Pickup Day Recycling Instructions Parking Rules HOA Rules (if applicable) Quiet Hours Any special instructions guests should know about the home? Example: Septic system instructions, special appliances, pool or hot tub instructions Provide the name and phone number for any local service providers you might use- Cleaning Service, Handyman, Plumber, Electrician, HVAC Technician, Lawn Care, Snow Removal, Pest Control, etc. If you do not have providers for these services, Short Term Stay Pros can help recommend trusted professionals. Where are extra guest supplies stored? Examples: Toilet paper, paper towels, linens, towels, cleaning supplies Are there owner closets or storage areas we should know about? Where are spare keys located? Are there any current maintenance issues we should be aware of? Are there any appliances or systems that guests commonly have questions about? Location of important shutoffs: Water shut-off location Electrical panel location Gas shut-off location (if applicable) Maximum spending amount allowed for small maintenance or supplies without approval (example: $100) Maximum spending allowed for emergency repairs without approval (example: $500) Are there any dates you plan to use the property yourself? Is there anything else we should know about your property that will help us manage your home effectively? Send
