Running a successful short-term rental isn’t just about great décor and a clean guest experience. It’s about protecting your property, preventing problems before they escalate, and giving guests a smooth, reliable stay. That requires real oversight, and that’s why your property manager needs access to your smart home devices.
If you’re working with Short Term Stay Pros, knowing how to add your property manager to your Ring Camera and Kwikset Smart Lock is essential. Here’s why.
1. Add Your Property Manager to Your Ring Camera: Why It Matters
Your Ring camera isn’t about spying; it’s about maintaining control of your investment and keeping your property compliant, safe, and guest-ready. When we have access as your STR (Airbnb) Property Manager, we act as an extra set of eyes, ensuring everything stays on track.
Key Reasons This Is Necessary
• Prevent unauthorized parties at your Airbnb
The biggest risk to short-term rental owners is a party that gets out of hand. Ring’s motion alerts allow us to identify early warning signs such as:
Groups arriving with more people than stated
Excessive comings and goings
Unauthorized visitors
Delivery of items that suggest a party
Early intervention prevents damage, noise complaints, and liability.
• Protect your property between guest stays
Vacant time leaves rentals vulnerable. With Ring access, we can:
Verify cleaners arrived on schedule
Confirm the property is secure
Check for damage or unexpected activity
Ensure vendors show up when promised
This is proactive property protection.
• Real-time problem resolution
If a guest reports a security concern or questionable activity, we can check footage immediately, without waiting for you to log in or track down access.
Fast responses lead to better reviews and fewer headaches.
• Documentation for disputes
Ring footage provides evidence in cases of:
False guest complaints
Noise issues
Unauthorized guests
Damage claims
A property manager can’t build a strong case if they can’t see what happened.
2. Add Your Property Manager to Your Kwikset Smart Lock: Why It’s Critical
Your smart lock is the first point of contact for every guest. When we manage the lock directly, we can ensure a seamless arrival experience and reduce friction for both you and your guests.
Key Reasons This Is Needed
• Issuing and managing temporary access codes
Karen generates unique codes for:
Cleaners
Maintenance workers
Guests
Inspectors
Emergency access
These codes can be set to expire automatically, protecting your property without requiring you to lift a finger.
• Troubleshoot lock issues instantly
Technology fails sometimes. Guests forget codes. Batteries die. Connections drop.
When we have direct access to the Kwikset dashboard, we can:
Remotely unlock or relock the door
Reset a malfunctioning code
Reassign a new entry code
Check if the lock is jammed
Walk a guest through stabilizing a flaky connection
Fast troubleshooting helps prevent negative reviews and panicked late-night calls.
• Monitoring battery life
Smart locks fail at the worst possible times if no one is watching battery levels.
Our access ensures someone is:
Getting battery alerts
Scheduling replacements
Handling issues long before a guest is affected
This alone prevents dozens of guest complaints.
• Ensure consistent turnover processes
Smart lock access allows Karen to coordinate smooth transitions between guests:
Cleaner arrival confirmed
Property secured after turnover
Late check-out or early check-in is monitored
Maintenance entries managed
You stay hands-off while everything continues running smoothly.
3. It’s About Protection
Giving your property manager access to your smart devices isn’t a loss of control. It’s adding a layer of professional oversight that ensures your property:
Avoids preventable damages
Welcomes guests seamlessly
Remains fully secure
Delivers 5-star experiences consistently
Operates without unnecessary stress on the owner
With dozens of moving parts in every guest stay, your property manager must be empowered to act quickly.
4. The Bottom Line
If you want your rental to run smoothly, avoid costly surprises, and maintain high ratings, then your property manager needs:
✔ Access to your Ring Camera
✔ Access to your Kwikset Smart Lock
This allows us to do our job effectively, keeps your guests safe, and protects your property at all times.
Short Term Stay Pros is designed to be your hands-off solution, but it only works when we have the tools we need to manage the property proactively.
